This one-week initiative, from October 19 -25, was launched in coordination with the Egyptian National Telecom Regulatory Authority (NTRA)
The 2023 Global Symposium for Regulators (GSR) is expected to be held during the 2nd half of 2023 in Sharm El-Sheikh
Announced over the weekend, the regulatory framework was prepared to serve as a tool for organizing and facilitating work procedures
Around 68% of complaints received by the NTRA were regarding voice services (prepaid and postpaid subscriptions), while 19% were false claims
In terms of internet service quality, WE scored the highest at 76%, followed by Etisalat at 72%
